eLearning Guidelines and Q&A
Guidelines
- BOA, BOT, CDT, CPT, IST classes are offered by EC instructors only.
- Lab sciences must be taken with the lab.
- Beginning and Intermediate English and Reading will not longer be offered online through EC.
- Classes taught by instructors from other colleges (courses ending with section 76) require those who receive financial aid to order their books using the book order request form.
- Classes listed on the MSVCC course offerings page may or may not be offered through EC.
- Transcripts will not be available until all class grades are in (traditional classes). Online classes do generally finish earlier, but transcripts will not be available just because the class is over.
- If you login to your classes you will be charged, even if your financial aid has not been awarded.
- We do not make appointments over the phone or by email. Appointments must be made via the online proctored scheduler.
Q&A
Q: How do I advance register for Summer and Fall classes?
A: Go to www.eccc.edu Click on ‘My EC’. Login using your username and password. Click on the ‘Student Tab’. In the Web Registration section, click on ‘Add/Drop Courses’. Be sure to select the correct term. A tutorial on how to register is located on the ‘Home’ tab under the ‘Tutorials Section’.
Q: Can I register for my online courses using ‘My EC’ or do I have to do this from the Distance Learning page?
A: Now, you MUST register for your online courses the same way you register for traditional courses.
Q: Can I change my password and how do I do it?
A: Please change your password to something you can remember and make a note of it.
To change your password, go to www.eccc.edu. Click on ‘My EC’. Login using your MyEC username and password. Click on the ‘Personal Info’ link next to your name. Click on the ‘Password’ tab. Type your current password in the ‘Old Password’ section and type your new password in the next two fields. A tutorial on how to change your password is located on the ‘Home’ tab under the ‘Tutorials Section’.
Q: Am I required to use an ECCC email address or can I use my own personal email address?
A: We no longer require that you use an EC email address to communicate with your instructor. You may change your email address to your personal email account such as gmail, yahoo, etc. A tutorial on how to change your email address will be located on the ‘Home’ tab under the ‘ Tutorials Section’ once you are able to change your address.
Q: What happens if I have an error when trying to register?
A: View the error carefully on the screen shown and try to resolve the error yourself. If you still cannot resolve the error, go to that office or your advisor for more information. If you are unable to register, likely it is because your advisor has not given you registration clearance, you may have an admissions hold, or you may have a business office hold.
Q: What if I lose the paper I was sent and do not remember my login or password?
A. First try typing in your id number with any password. This will lead you to the 'Forgot Password' screen. Then you will be emailed your login information to the email address listed in our system. If you do not get an immediate email, you may use the 'Login Request Form' feature on the site. This will send a request to our Student Services department to send you an email of your login information. This could take 24 hours. If this still does not work for you, go to Student Services. You MUST have your id card with you. This information may NOT be given over the phone as it is private information to be given only to you.
Q: Who is my advisor?
A: You do not have just 1 advisor. You are assigned to an advising group with many advisors to choose. Any of those listed as your advisor may advise you as needed.
Q: Will my Blackboard and Windows login on campus change?
A: Your windows and Blackboard login should be the same as your MyEC login. However, if you change your MyEC login, it could take 24 hours before the your windows and Blackboard password match MyEC. If your passwords do not synch up within 24 hours, please email myec@eccc.edu.
A: Go to www.eccc.edu Click on ‘My EC’. Login using your username and password. Click on the ‘Student Tab’. In the Web Registration section, click on ‘Add/Drop Courses’. Be sure to select the correct term. A tutorial on how to register is located on the ‘Home’ tab under the ‘Tutorials Section’.
Q: Can I register for my online courses using ‘My EC’ or do I have to do this from the Distance Learning page?
A: Now, you MUST register for your online courses the same way you register for traditional courses.
Q: Can I change my password and how do I do it?
A: Please change your password to something you can remember and make a note of it.
To change your password, go to www.eccc.edu. Click on ‘My EC’. Login using your MyEC username and password. Click on the ‘Personal Info’ link next to your name. Click on the ‘Password’ tab. Type your current password in the ‘Old Password’ section and type your new password in the next two fields. A tutorial on how to change your password is located on the ‘Home’ tab under the ‘Tutorials Section’.
Q: Am I required to use an ECCC email address or can I use my own personal email address?
A: We no longer require that you use an EC email address to communicate with your instructor. You may change your email address to your personal email account such as gmail, yahoo, etc. A tutorial on how to change your email address will be located on the ‘Home’ tab under the ‘ Tutorials Section’ once you are able to change your address.
Q: What happens if I have an error when trying to register?
A: View the error carefully on the screen shown and try to resolve the error yourself. If you still cannot resolve the error, go to that office or your advisor for more information. If you are unable to register, likely it is because your advisor has not given you registration clearance, you may have an admissions hold, or you may have a business office hold.
Q: What if I lose the paper I was sent and do not remember my login or password?
A. First try typing in your id number with any password. This will lead you to the 'Forgot Password' screen. Then you will be emailed your login information to the email address listed in our system. If you do not get an immediate email, you may use the 'Login Request Form' feature on the site. This will send a request to our Student Services department to send you an email of your login information. This could take 24 hours. If this still does not work for you, go to Student Services. You MUST have your id card with you. This information may NOT be given over the phone as it is private information to be given only to you.
Q: Who is my advisor?
A: You do not have just 1 advisor. You are assigned to an advising group with many advisors to choose. Any of those listed as your advisor may advise you as needed.
Q: Will my Blackboard and Windows login on campus change?
A: Your windows and Blackboard login should be the same as your MyEC login. However, if you change your MyEC login, it could take 24 hours before the your windows and Blackboard password match MyEC. If your passwords do not synch up within 24 hours, please email myec@eccc.edu.
